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In-network with Thrive

IEHP Mental Health & Therapy

Inland Empire Health Plan members can access mental health and therapy services at Thrive Psychological Services. Most members pay nothing out of pocket.

About these benefits

How IEHP Covers Mental Health Care

IEHP — the Inland Empire Health Plan — is the public Medi-Cal managed care plan serving Riverside and San Bernardino counties. Under California's mental health parity laws, IEHP members have full access to outpatient mental health benefits, including therapy, psychological evaluation, and psychiatric care.

At Thrive Psychological Services, we work directly with IEHP members at our Inland Empire offices in Ontario and Riverside, as well as via statewide telehealth. Coverage details and authorization requirements vary by plan, but most members are eligible for covered mental health services with little to no cost per session.

What’s covered

Services Available to IEHP Members

The mental health benefits below are the most common kinds of care we deliver to IEHP members at Thrive.

  • Outpatient Therapy

    Individual, family, and couples therapy with licensed clinicians — covered as a core IEHP mental health benefit.

  • Psychological Testing

    ADHD, autism, learning disability, and diagnostic clarification evaluations conducted by licensed psychologists.

  • Psychiatry & Medication

    Medication evaluation and ongoing management with psychiatric providers credentialed through IEHP.

  • Telehealth

    Same mental health benefits apply for secure video sessions — convenient access without the commute.

Detail by service type

Coverage Details

What each kind of care typically looks like for IEHP members at Thrive. Specific coverage and authorization requirements vary by plan.

  • Individual Therapy

    One-on-one sessions with a licensed therapist.

    What’s Covered

    • Weekly or biweekly sessions
    • Treatment planning and progress reviews
    • Coordination with your IEHP primary care provider when needed

    Important Notes

    • Most IEHP plans cover medically necessary therapy with no copay.
    • Prior authorization is not typically required for outpatient therapy.
  • Family & Couples Therapy

    Sessions focused on relational dynamics and family systems.

    What’s Covered

    • Couples counseling
    • Family-of-origin and parent–child sessions
    • Coordinated treatment when multiple members are receiving care

    Important Notes

    • Identified patient must be the IEHP member; family sessions are covered as part of that member's treatment.
  • Psychological Testing

    Standardized evaluations for diagnostic clarity.

    What’s Covered

    • ADHD and executive function evaluations
    • Autism spectrum and developmental assessments
    • Psychoeducational and learning disability testing
    • Comprehensive psychological evaluations

    Important Notes

    • Some testing batteries require prior authorization through IEHP — we handle that paperwork on your behalf.
  • Telehealth Sessions

    Secure video visits for therapy and follow-ups.

    What’s Covered

    • Same per-session benefits as in-person care
    • HIPAA-compliant platform
    • Available statewide for California residents

    Important Notes

    • Telehealth parity is enforced under California law — your IEHP coverage applies the same way it does in-office.

What Else to Know

  • Eligibility Verification

    Your member ID is all we need to confirm benefits. Verification typically takes 1–2 business days.

  • Cost Per Session

    Most IEHP members pay $0 out of pocket for covered services.

  • Out-of-Network Care

    If you are seen outside the IEHP network, you may be responsible for the cost. We will tell you up front.

Note: Specific copays, session limits, and authorization requirements vary by plan. Submit your member ID through our coverage form and our team will verify your benefits before your first session.

Therapists Who Accept IEHP

Browse clinicians at Thrive who are in-network with IEHP. Each profile shows their next available session — book online or call us to get matched.

Photo of Samer ShahatAvailable Now

Samer Shahat

AMFT, 3 years

Visits

In-PersonTelehealth

Treatment Focus

ADHDAdjustment IssuesAnger Management
View Profile
Photo of Jacob BotrosAvailable Now

Jacob Botros

AMFT, 3 years

Visits

In-PersonTelehealth

Treatment Focus

Adjustment IssuesAnger ManagementBehavioral Problems
View Profile
Photo of Michelle EnriquezAvailable: Jun. 7

Michelle Enriquez

LCSW, 5 years

Ontario, CA

Visits

In-PersonTelehealth

Treatment Focus

ADHDAdjustment IssuesAnger Management
View Profile
Photo of Ruby WadeAvailable Now

Ruby Wade

LCSW, 13 years

Virtual

Visits

Telehealth

Treatment Focus

Adjustment IssuesAnxietyCoping Skills
View Profile
Photo of Mui GipAvailable Now

Mui Gip

LCSW, 27 years

Virtual

Visits

Telehealth

Treatment Focus

Adjustment IssuesAnxietyCareer Counseling
View Profile
Photo of Chrystal HedlinAvailable: Jun. 11

Chrystal Hedlin

LCSW, 15 years

Virtual

Visits

Telehealth

Treatment Focus

Adjustment IssuesAdoptionsAnger Management
View Profile
Photo of Najlaa ChoudhryAvailable Now

Najlaa Choudhry

LMFT, 4 years

Virtual

Visits

Telehealth

Treatment Focus

Adjustment IssuesAnxietyChronic Pain
View Profile
Photo of Kara SilverAvailable Now

Kara Silver

LCSW, 15 years

Ontario, CA

Visits

In-PersonTelehealth

Treatment Focus

ADHDAnger ManagementAnxiety
View Profile
Photo of Keyauna ThomasAvailable: Jun. 8

Keyauna Thomas

LCSW, 8 years

Virtual

Visits

Telehealth

Treatment Focus

ADHDAdjustment IssuesAdoptions
View Profile
Photo of Vebronia IskanderAvailable Now

Vebronia Iskander

LMFT, 5 years

Ontario, CA

Visits

In-PersonTelehealth

Treatment Focus

ADHDAdjustment IssuesAnger Management
View Profile
Photo of Hanh Tsan-PerezAvailable Now

Hanh Tsan-Perez

LCSW, 25 years

Virtual

Visits

Telehealth

Treatment Focus

ADHDAnger ManagementAnxiety
View Profile

On your mind

Frequently Asked Questions

Do I need a referral to see a therapist with IEHP?

Most outpatient mental health services through IEHP do not require a referral from your primary care provider. We can verify your specific plan when you submit your member ID through our coverage form.

How much will I pay per session with IEHP?

Most IEHP members pay $0 out of pocket for covered outpatient therapy and psychological evaluations. We confirm your specific benefits before your first session so there are no surprises.

Can I use IEHP for telehealth?

Yes. California's telehealth parity laws require IEHP to cover virtual sessions on the same terms as in-person care. We offer secure video appointments statewide.

How do I verify my IEHP benefits with Thrive?

Submit your member ID through our coverage form and our care coordinators will run a benefits check. We follow up within 1–2 business days with confirmed coverage and a recommended next step.

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